If we have provided a service for you, we would love to hear how we’ve done.
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ORHP CUSTOMER 5926
mARCH 9, 2019 - 6 of 6
I received a call from Serenity Appliance within 30 minutes of reporting my problem to my home warranty company. Zach called me to give me the estimated time that he would arrive at my home. He was nice enough to contact me back when he ran into traffic on the interstate to tell me he would be a little delayed. Zach was very professional and extremely pleasant during his visit. Thank you so much for sending such an awesome guy to my home to help me. He was great!!!!
Direct Customer - Matthew Ray
January 26, 2019 - 5 of 5
Serenity came out on a moments notice on weekend and fixed our dryer. Not only did the technician fix our problem, but we felt he went above and beyond what was expected by doing other general maintenance to the dryer for no extra charge. Also, when he showed up, our 2 year old son was in the middle of his nap and the technician was careful to keep the noise to a minimum so not to wake him. I would highly recommend Serenity to anyone!
AHS Customer 9722
January 8, 2019 - 5 of 5
They were timely, courteous, knowledgeable, and professional.
AHS Customer 0562
December 19, 2018 - 5 of 5
Technician knew immediately the solution to the issue and had the parts on hand. Highly recommended.
AHS Customer 1642
December 19, 2018 - 5 of 5
Made repairs, told us what he did, and told me how to possibly keep from having one problem recur.
AHS Customer 6302
November 27, 2018 - 5 of 5
They were on time, professional, and explained the problem and resolved it.
AHS Customer 0242
November 5, 2018 - 5 of 5
Very professional and courteous.
AHS Customer 1652
October 22, 2018 - 5 of 5
They came in and diagnosed the problem with our oven. Ordered the part and got it installed quickly and efficiently. Great job.
AHS Customer 0282
October 17, 2018 - 5 of 5
Very professional and trustworthy.
AHS Customer 1512
September 26, 2018 - 5 of 5
Extremely professional! They are very considerate and clean up after job! I was very impressed with service from their kind receptionist to the technicians.
AHS Customer 4322
September 26, 2018 - 5 of 5
They were extremely nice, courteous, helpful and went over and above to help and solved the situation. Very professional and nice.
AHS Customer 8202
August 31, 2018 - 5 of 5
They were on time, very polite and efficient.
AHS Customer 5172
August 9, 2018 - 5 of 5
Very professional, on time and fixed the problem. Highly recommend this company.
AHS Customer 8472
July 31, 2018 - 5 of 5
Excellent communication, service and follow through.
AHS Customer 2692
July 12, 2018 - 5 of 5
Very professional on time good communication
AHS Customer 5642
June 9, 2018 - 5 of 5
I'd like to select every option above (Timeliness, Professionalism, AND Problem Resolution) because Serenity Appliance, LLC was outstanding in ALL of those areas. The technician was kind, respectful, knowledgeable, and speedy in his repair. Would definitely recommend!
AHS Customer 2182
June 8, 2018 - 5 of 5
Diagnosed and resolved the problem expeditiously. Very professional, polite and courteous.